Through our Digital Healthcare Platform m-Kliniki app, we offer trailblazer services in Mental Health. Our app allows patients to have quick, inexpensive, easy access to mental health professionals. m-Kliniki app provides a convenient way to get professional help from licensed therapists and counselors online.

• With thousands of service providers across the countries we serve on issues of mental health, our patients enjoy individualized private care through our various communication platforms. We work with reviews to highlight patients who feel more satisfied with their online therapy sessions than with previous in-person therapy experiences. Online counseling provides a safe space for all.

• We have national databases of trained, experienced and accredited counselors covering a wide range of areas — from mood disorders, anxiety, depression and even extreme mental health illnesses to family and couple’s therapy. This mobile healthcare app individualizes the experience and connects patients with counselors who best meet their needs. An individual will also have a chance to self-evaluate their mental health status through the app.

Frequently asked questions

What is m-Kliniki app?

An online counseling platform in East Africa. We change the way people get help with facing life’s challenges by providing convenient, discreet and affordable access to a licensed therapists. M-kliniki app makes professional counseling available anytime, anywhere, through a computer, tablet or smartphone.

Who will be helping me?

After you sign up, we will match you to an available counselor who fits your objectives, preferences, and the type of issues you are dealing with. Different counselors have different approaches and areas of focus, so it’s important to find the right person who can achieve the best results for you. We have found that we are able to provide a successful match most of the time; however, if you start the process and you feel your counselor isn’t a good fit for you, you will be guided to be matched to a different counselor.

Who are the counselors?

Counselors on our database are licensed, trained, experienced, and accredited psychologists (PhD

  • PsyD), marriage and family therapists (LMFT), clinical social workers (LCSW / LMSW), or licensed professional counselors (LPC). They have been qualified and certified by the country’s professional board after successfully completing the necessary education, exams, training and practice. While their experience, expertise and background vary, they all possess several years and hours of hands-on experience.

How are the counselors verified?

Our team ensures that every provider we bring to the platform is fully licensed and in good standing. Providers who apply are required to provide proper licensure documentation, proof of identity, and references from other licensed practitioners who have worked with them. We then cross-check their licensure information with their respective national licensing board.

Is m-kliniki’s Mental Health platform right for me?

m-Kliniki may be right for you if you’re looking to improve the quality of your life. Wheneverthere is anything that interferes with your happiness or prevents you from achieving your goals, we may be able to help. We also have counselors who are specialized in specific issues, such as stress, anxiety, relationships, parenting, depression, addictions, eating, sleeping, trauma, anger, family conflicts, Key Population matters, grief, religion, self-esteem and more.

m-kliniki isnotthe right solution for you if any of the following is true:

  • You have thoughts of hurting yourself or others
  • You are a minor or you are under the care of a legal guardian
  • You are in an urgent crisis or an emergency situation
  • You have been diagnosed with a severe mental illness, or if you have been advised to be in psychological supervision or psychiatric care
  • You were required to undergo therapy or counseling either by a court order or by any other authority
  • You do not have a device that can connect to the Internet or you do not have a reliable Internet connection

How much does it cost?

The cost of counseling through m-kliniki ranges from a patient’s continued in-depth level of engagement and it is based on your location, preferences, and therapist availability.

Can m-kliniki substitute for traditional face to face therapy?

The professionals who work through m-kliniki are licensed and credentialed therapists who were certified by the country’s board to provide therapy and counseling. However, while the service may have similar benefits, it’s not capable of substituting for traditional face-to-face therapy in every case.

How will I communicate with my counselor?

You can get counseling in the following ways: –

  • Exchanging messages with your counselor

You can exchange messages with your counselor at any time, from anywhere, using any Internet-connected device. The room is open 24/7 and since messaging is not in real-time it doesn’t require scheduling. Instead, you can choose whenever you want to write or respond to your counselor. You will get a pop-up notification when the counselor has sent you a message.

  • Speaking over the phone with your counselor

Phone sessions are a great way to conveniently speak with your counselor by simply using your landline or cell phone, no matter where you are.

To talk with your counselor over the phone, you will need to schedule a time with your counselor to your counseling room at that time. You’ll then dial in your counselor’s system availed contact to start the phone session.


The following platform is temporarily under repair and will be updated for our patient’s convenience soon

  • Video conferencing with your counselor

You can use different ways at different times as you wish, based on your needs, availability, and convenience.

Can I stay anonymous?

When you sign up, we do not ask you for your full name or contact information. You may pick any “nick name” which will identify you in the system. When you decide to start the counseling process, we will ask you for your contact information for emergency situations. This is kept safe in the system so it can be used if your counselor believes that you or someone else might be in danger.

Your counselor may request additional specific information about you as required by their licensing board guidelines. This information is kept strictly confidential and protected by our secure system and patient data protection laws.

m-Kliniki Mental Health Advice

The advice section of m-kliniki is here to provide you with accurate essential information about mental health.

What is mental health?

Mental health is an integral part of our overall wellness. According to WHO (World Health Organization), mental health is defined as “a state of well-being in which every individual realizes his or her potential, can cope with the normal stresses of life, can work productively and fruitfully, and can make a contribution to her or his community.” When you have stable mental health, you feel good about life. As human beings, to reach a state of stability and balance, it’s crucial that we have good mental health. Part of that is awareness, and knowing ourselves. When your mental health is stable, you feel like you can manage the day-to-day life challenges you encounter. One way to maintain your mental health is to have a stable support system, and see a therapist every week. You might have anxious moments, but you can work through them. When your mental health is out of balance, you can suffer from mental health issues or mental illness.

Mental health issues

According to WHO (World Health Organization) millions of people have mental health issues and manage to live productive lives. Whether you manage anxiety, depression, Obsessive Compulsive Disorder, PTSD, substance abuse, Bipolar Disorder, Borderline Personality Disorder or any other mental health concern, you can get treatment and find a sense of balance regardless of what you’re managing. The key is to get treatment as soon as you recognize what your problems are. Some people refer to mental health issues as “mental disorders” or “mental illness.” The stigma surrounding mental illness is prevalent, and people are hesitant to call diagnoses illnesses because they don’t want to admit that it’s an ailment. They might feel like there’s something wrong with them.

Mental illness

A person of any age, race, gender or religion can have a mental illness in their lifetime. Many disorders are hereditary, and it’s essential to see a mental health professional if you’re having symptoms of a condition that runs in your family.

Half of the mental health conditions start by age 14. 75% of mental health conditions develop by the time a person is 24. It’s difficult to tell if an individual has a mental illness or mental health condition during adolescence because the person is going through a lot of changes, which include mood shifts. If you do develop a mental health condition during the teen years, you increase your chances of recovery when you get treatment during this time.

Mental Illness Isn’t “Bad.”

Although “mental illness” might sound like a negative term, it’s a real condition that people manage, and that’s why in the advice section, we want to give you accurate information about what mental illnesses are, and the mental health conditions people manage. We also want to tell you about different behaviors that you might need support with and can work with an online therapist to manage. Many of the categories you see in the advice section will give you expert insight into the various conditions that affect mental health. If you’re coping with these issues, we’re bringing you support. We want to help you live a quality of life that you’re happy with so that you’ll start to feel better about who you are and what you’re doing in your life. Let’s talk about some common mental health issues and mental illnesses.


There’s no way to tell if a person is developing a mental illness for sure. However, here are some signs that might indicate that an individual is coping with a mental health condition:

  • Isolating from people
  • Not participating in activities, they used to enjoy
  • Sleeping too much or not enough
  • Overeating or undereating
  • Feeling hopeless
  • Thoughts of suicide
  • Substance abuse (drugs and alcohol)
  • Confusion
  • Trouble engaging in day-to-day activities such as going to school or work
  • Difficulty showering
  • Delusions
  • Hearing voices

If you are experiencing any of these symptoms above, and it’s disrupting your ability to function daily, consult a mental health professional. Mental illness is highly treatable with therapy and (if necessary) medication. If someone you love is experiencing these symptoms, you can reach out and get them help.


There are various treatment options for mental health issues. It’s important to remember that everyone’s mental health journey is different. What works for you might not work for someone else. One of the most commons treatments for mental illness or when someone is struggling with their mental health is psychotherapy.


People who live with chronic mental health issues can benefit from therapy. Depending on the individual’s needs, there are many types of therapy to choose from, and it’s important to stay informed about what works best for your particular mental health issue. m-Kliniki helps you to work with a therapist in your local area or see an online therapist.


Some people who have mental illness take psychiatric medication. If you live with a chronic condition such as bipolar disorder, psychotropic medication could drastically improve your quality of life. Consider consulting with a psychiatrist if you’re interested in learning about the benefits of medicine for your mental health. There are some mental illnesses can do well when the individual takes medication and goes to therapy. Psychiatric medication can help people maintain stable mental health.


Self-care is a crucial element in maintaining excellent mental health. It’s important to eat regularly, get good sleep each night, and learn to set boundaries with people. You’re allowed to take time for yourself and say no when you can’t commit to a project. It’s essential to have a stable support system of friends and family who love you and care about your wellbeing.

Common mental health problems

When it comes to mental health issues, there are some that are common. Here are some mental health problems that many people manage.

Anxiety Disorders

Anxiety disorders are a common form of mental illness. Some include Generalized Anxiety Disorder, Panic Disorder, Phobias, Obsessive Compulsive Disorder (OCD), and Post Traumatic Stress Disorder (PTSD). Millions of people live with anxiety disorders and receive treatment for them in therapy. People with anxiety disorders can benefit from psychiatric medication and through our app’s Mental Health database of specialists, we make this possible.

Panic Attacks

Panic attacks are severe episodes that seem to come out of nowhere. During a panic attack, the individual experiences a feeling of dread where they’re afraid that something terrible is going to happen. Get in touch with our mental health specialists and be advised on what you can do when you have them.


PTSD or Post Traumatic Stress Disorder is a condition where an individual has experienced one or more traumatic episodes. They have flashbacks to their trauma and may suffer from anxiety, panic attacks, and depression. In the app’s Mental Health section, get linked with a specialist about the symptoms of PTSD and what you can do to get help for this condition. Learn how to support someone who is suffering from it.

Mood Disorders


Depression is a mental illness that is severe and can kill people if it’s untreated. It’s essential to understand that people with depression aren’t lazy. They have a real illness that needs treatment. If you’re struggling with depression, check out m-Kliniki’s Mental Health section where you’ll get help.

Bipolar Disorder

In the Bipolar Disorder has its highs and lows (depression and mania). People who live with Bipolar Disorder experience manic episodes or hypomanic episodes followed by depressive ones. m-Kliniki’s Mental Health section is for you if you’re living with Bipolar Disorder, you can find information and help about your illness, and if you love someone with this condition, you can find resources to learn more about what your loved one is experiencing.

Persistent Depressive Disorder

Persistent Depressive Disorder is also known as dysthymia. It’s mild but chronic depression. Some people refer to it as “high functioning depression.” Someone with dysthymia has similar symptoms to an individual with depression, but it’s a less severe case.

SAD (Seasonal Affective Disorder)

SAD is a type of major depression. A person with SAD gets depressed during the late fall, winter and into the early spring months. Someone with SAD is triggered when they don’t have a lot of daylight in their environment.

What Influences Your Mental Health?

When you’re working on your mental health, it’s important to consider what influences it from the outside and the inside. There are outside influences, such as your environment, and there are inside influences such as your genetics and your temperament. Here are some factors that contribute to mental health that you can read about in our advice section.


Behavior is an indicator of our mental health. You can learn about mental illnesses that include problematic behaviors as a symptom and how to change.


Anger can be a symptom of mental illness. You can be enlightened on warning signs that you may have a severe anger issue and how to develop coping strategies. You can look up mental illnesses that have anger as a symptom, and if a loved one is coping with anger issues, you can learn how to support them, purpose to get in touch with our mental health specialists for help.


When a person is a survivor of abuse, it can severely impact their mental health. Abuse is a widespread issue that many different people experience, and there isn’t just one type. Different kinds of abuse include emotional, sexual, medical, neglect, child abuse, and more. Through m-Kliniki’s mental health category, you’ll be empowered about forms of abuse and what they may entail.


Healthy attachments can positively impact a person’s mental health. When we don’t form attachments at a young age, it can contribute to mental health issues or mental illness. Attachment starts at a young age. We learn to form bonds with other human beings as babies, and that skill develops over our lives. In our app’s mental health section our specialists will enlighten you about the different attachment styles, and what problems arise when people develop unhealthy attachment issues.


Bullying can have a severe effect on a person’s mental health. It can cause depression and sometimes cause a person to end their life. Bullying is a serious offense where a person torments a person or group of people. Through our mental health specialists will help you learn how to decipher if you’re being bullied yourself or if your child is being bullied. You’ll get in-depth information about how adults can get bullied, and how people of any age can be victims of these crimes.


Part of maintaining excellent mental health is feeling love. You might want to find love or maintain a relationship that you have at the moment. Love is one of the best feelings human beings can experience. Learn more about how it affects us and what we can do to preserve it.

How Can m-kliniki Support Your Mental Health?

If you’re looking to work on your mental health, you’ve come to the right place. Starting with the advice section, you can learn about your mental health condition and gain insight into what you’re struggling with, and begin to learn to cope. Maintaining excellent mental health is hard work, and it starts with learning about yourself in therapy.

The m-Kliniki advice section is here to serve as a resource for you when you’re learning about different mental illnesses and common life challenges. The advice section is here for you to support you through these mental health concerns, and if you’re living with a mental illness, we want you to know that you’re not alone and that you can find resources here to understand your disorder. There are coping techniques you can explore in these articles, as well as in online counseling. Online therapy is an excellent place to talk about issues with your behavior that you’re looking to change. You might want to discuss the loss of a loved one, and problems surrounding grief.

You may want to talk about a toxic relationship and heal from abuse. Maybe you want to work on your marriage. Online therapy can help with all of these concerns. You don’t have to suffer from mental health issues alone. Search the network of m-Kliniki Mental Health database of therapists and find someone that can help you with your mental health concerns. In the meantime, feel free to explore the advice section. We want it to be a place where you feel comfortable learning about these various conditions and how you can get the help you need.